The CRM Hand Book, A Business Guide Customer Relationship Management

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The CRM handbook provides an outstanding roadmap for putting human contact – back at the heart of the business- customer relationship. That’s the challenge and the sole goal of customer relationship.
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SKU
E201500627
The CRM handbook provides an outstanding roadmap for putting human contact – back at the heart of the business- customer relationship. That’s the challenge and the sole goal of customer relationship.
Author : Mr JILL DYCHE
Published By : ADDISON WILEY
Published Year : 2002
Total Pages : 307
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